Contrary to what dental practices would love to believe, patients forget most of what they hear during an exam five minutes after they leave the office. Additionally, the average dental office has a 28-37% case acceptance rate. The main reason case acceptance isn't higher: patients do not readily accept things they do not fully understand. My Dental Docs is a proven system that helps practices improve treatment acceptance by simply explaining the “why” behind conditions, treatments, and products with easy to read, informative treatment documents.